Privacy Policy

LumiPaws is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it.

When you place an order or create an account, we collect personal information including your name, email address, shipping address, and payment information. Payment information is processed securely and we do not store your card details on our servers.

We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, and send promotional emails if you have opted in.

We do not sell, trade, or share your personal information with third parties except as necessary to fulfill your order, such as sharing your shipping address with our delivery partners.

We may use cookies and similar tracking technologies to improve your browsing experience on our site, analyze site traffic, and understand where our visitors come from.

You have the right to request access to the personal data we hold about you, request that we correct any inaccurate data, or request that we delete your data entirely. To make any of these requests, contact us at support@lumipaws.com.

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated effective date.

Effective date: January 1, 2025.